1. Introduction
Welcome to The Mensa Table Company. We are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or engage with our services.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We may collect personal information from you in a number of ways, including when you place an order, contact us, create an account, or interact with our website.
The types of information we may collect include:
Personal Information
Information you voluntarily provide, such as your name, billing and delivery address, email address, telephone number, and any other details you submit when completing forms, placing orders, or communicating with us.
Technical & Usage Information
Data automatically collected when you visit our website, including your IP address, browser type, operating system, access times, and pages viewed. This information helps us understand how visitors use our site and improve performance and usability.
Payment Information
Payments made through our website are securely processed by trusted third-party payment providers. We do not store or process full payment card details on our servers. Any payment information you provide is handled in accordance with the payment provider’s own privacy policy. We only retain limited information necessary to manage orders, refunds, or customer queries.
3. How We Use Your Information
We use the information we collect to operate our business effectively and provide you with the best possible experience. This includes:
- Processing and fulfilling orders
- Managing customer accounts
- Communicating with you about purchases, enquiries, or updates
- Providing customer support and aftercare
- Improving our website, products, and services
- Informing you about new products or services where appropriate
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share information in the following circumstances:
- Legal obligations: Where disclosure is required to comply with legal processes, regulations, or lawful requests
- Protection of rights: To protect the rights, property, or safety of our business, customers, or others
- Service providers: With trusted third parties who assist us in operating our website or fulfilling orders, under strict confidentiality agreements
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. While we take data protection seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe we may have collected information from a child, please contact us so we can take appropriate action.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on this page, and the revised version will take effect immediately upon publication.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Email: info@mensatableco.co.uk
Additional Website-Specific Information
Comments
When visitors leave comments on our website, we collect the information shown in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.
An anonymised string (hash) generated from your email address may be shared with the Gravatar service to check if you are using it. Once approved, your profile image may be publicly visible alongside your comment.
Media Uploads
If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract this data from images displayed on the site.
Cookies
Our website uses cookies to enhance your browsing experience.
- Comment cookies may store your name, email address, and website for convenience and last up to one year
- Temporary cookies are used to check browser compatibility
- Login cookies store login details and screen preferences
- Cookies related to content editing expire after one day
You can control cookie settings through your browser preferences.
Embedded Content
Some pages may include embedded content (such as videos or images). Embedded content behaves as if you visited the third-party website directly and may collect data, use cookies, or track your interaction in accordance with their own policies.
Data Sharing
If you request a password reset, your IP address may be included in the reset email for security purposes.
Data Retention
- Comments and related metadata are stored indefinitely to help recognise and approve future comments
- Registered users’ profile information is stored while accounts remain active
- You may update or delete your personal information at any time (except usernames)
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your personal data
- Object to certain types of data processing
These rights do not apply where data must be retained for legal, administrative, or security reasons.
Where Data Is Processed
Visitor comments may be checked through automated spam detection services.
